Contact
One number. Every region. Every ticket.
Toll-free from any network in India. 24×7 for AMC P1 escalation. Mon–Sat 09:30–18:30 IST otherwise. Walk in to the Srinagar office if you're in the valley — we're always happy to talk.
By phone — fastest
Toll-free 1800-5GHZ-NET (any network). Direct 94841 11119. 24×7 for AMC P1 escalation. Mon–Sat 09:30–18:30 IST otherwise.
Call 1800-5GHZ-NETBy ticket — trackable
Embed the raise-ticket form on /support. No login, you get a reference number, every action is timestamped.
Raise a ticketBy email
service@5ghznetworks.com for new enquiries, support@5ghznetworks.com for existing ticket replies (put the reference in the subject), projects@5ghznetworks.com for turnkey project enquiries, partners@5ghznetworks.com for OEM, channel and SI partnership.
Email usBy WhatsApp
Same number as the direct line. Send photos, get quick triage, escalate to a ticket if needed.
WhatsApp usOffice
Srinagar HQ
Valley Mega Mall, Pantha ChowkSrinagar, Jammu & Kashmir 190001
Open Mon–Sat, 09:30–18:30 IST
Response commitments
What you can expect when you reach us
| Toll-free call (AMC P1) | Immediate |
| Toll-free call (other) | ≤ 5 min during business hours |
| Ticket via portal | Within SLA window (1 hr for P1) |
| Within 4 business hours | |
| Within 2 business hours |
P1 = site or system down · P2 = degraded · P3 = single device · P4 = request or change
Or just call.
For anything that needs talking, the toll-free number is the fastest door. We're on the other end.